A marketing planning process is a systematic approach that provides the guidelines to the organization how to market and sell the product over a specified period of time in the market. It involves promotional strategies for selling a number of products in the future. This process comprises the marketing techniques that help the organization to achieve its objectives within a particular period of time. For the success of every business, a marketing planning process is an essential tool. It involves the selection of the target market and then developing a plan that determines how to sell the product among the target market (Junqi, Lijia, Xia & Junmei, 2010).
Marketing Planning Process model helps the business to select the segmentation and target market. This process requires the proper documentation of the plans and strategies. Most of the business organizations update their marketing plan and spend most of the time in evaluating the current performances of the business. In the present era of digital marketing, every business should know about the proper marketing planning process to achieve its objectives in a different marketplace.
Marketing planning process
- Understand the business situation that the firm is facing
The primary propose of marketing is to allow organizations to accomplish their business goals.
If the understanding of business goals is not cleared to the organizations, then it can limit the
ability to accomplish them, and the percentage of business growth can adversely decrease (Sashittal
& Wilemon, n.d.).
Following are the primary factors, which affect the company to effectively stand in the
competitive market place:
· About the services provided by the organizations, client have high expectations.
· The organizations have long-term dedicated staff.
· The organizations have a wide network of experts.
· The absence of clear value proposition
· Less marketplace visibility
· Hard to articulate offerings.
· Competitor consolidation
· New legislation
· Have clearer messaging
· Less capable competitors
· Inconsistent client delivery
2. Research and understand the organization’s target clients
It is difficult to meet the practising professionals who don’t believe that they understand the
clients, their priorities and their needs. It is found that they are always faced failure to identify
the key elements of their client’s decision making and thinking. The real priorities of clients and
how clients choose new providers are rarely understood by the professionals. Instead, they
always look for someone else to solve their specific business or organizational problem.
3. Position organization’s brand in the marketplace
This process starts with analyzing the differentiators, which makes an organization different
True: The organization must fulfil the requirements of users by as per the promise made by them
in the context of delivering quality services (Song, Lv & Dong, 2012).
Provable: Even if it is true, the organization must have the ability to prove it to a sceptical
Relevant: During the farm selection process, if it is not essential to a prospect then it will not
help the organization to get new clients.
4. Define and refine organizational service offerings
As the clients need change, the organization may want to develop and complete new services in
order to fulfil those needs (Roh, Shahidehpour & Fu, 2007). Further, many issues may be
uncovered by the research, which the client may be not aware of such as suggesting a range of
possible service offerings and an impending regulatory change. Besides, the organization might
automate or change the part of the organizational process in order to deliver more value at a
lower cost with higher margins. Moreover, these changes of service process turn out to be, the organization should be driven by their business analysis and the formulated research into
competitors and clients.
5. Identify the marketing techniques that will be using
This step starts with understanding the organizational target audiences and identifying the
way to consume information. Once the firm gains insight into the when, where, and how their
prospects are looking for information about services, then the organization can exploit and
identify their preferred channels. Further, it is all about making the organization more
tangible and visible to the target audience. Thus, this process is also called as Visible Expertise.
Accomplishing high-level visibility needs a balance of marketing effort.
- Identify the skills, tools and infrastructure – The most common tools used by every organization are shown as –
- Marketing Collateral – A business must revise the marketing collateral to achieve a competitive advantage and positioning strategies.
- Website – A new website design enables the business to build more brand awareness the sells more products in the business.
- Documenting budget and operational schedule of the organization – Every business organization requires the two key documents named marketing budget and marketing calendar. For implementing any plan, Marketing calendar can be used. This calendar covers the upcoming quarter and sometimes cover the entire year. A business should need to adjust their calendar regularly. Apart from it, the marketing budget is used to estimate the cost of the activities and the advertising expenses. Along with this, the business needs a written plan for measuring the performance of the business. It should maintain the activities by making the schedule (Gao, n.d.).
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