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Case Study: Information System Analysis & Design

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Case Study: Information System Analysis & Design

The report is conducted for the charitable organization which is run by the group of volunteers and chairperson named as Alex Smith. Alex started a movement for homeless people by using crowd funding. In the present scenario, the organization uses free messaging services for gathering fund related notifications. As the existing manual system used by the organization lagging in providing the proper accuracy in all the services, Alex smith wants to develop a new information system for overcoming the problems with the current system.

Aim of report

The aim of the report is to provide the new approach for information system development for Go Help Me organization which would be helpful in developing information system. Along with this, the aim is to provide project and cost benefit analysis for understanding the feasibility of the overall project. Another aim is to develop the schedule of the project as well as the techniques for investing the requirements of the system.

Objective of report

The objective of project development is to make online money donation process so that the patrons can donate money online and can get automatic email for thanking for their contribution. Along with this, the objective is to provide the facility of record management for managing annual and monthly transactions anytime and anywhere.

Approach to System Development

For developing the information system for Go Help Me organization, agile project development approach is appropriate. There are four main phases of the agile project management approach such as business and feasibility study, designing and building, implementation, and functional modelling. This approach is helpful in providing the flexibility in the developed system.

Justification for selection

Study and feasibility analysis: under this phase of the agile project development, the feasibility analysis is done for the Go Help Me organization.

Function modelling: the functional prototyping of the developed project, the acceptance plans as well schedules for Go Help Me organization are included under this phase of agile project development.

Design and build: in this phase of agile project development, prototypes are designed that are made in the function modelling and set as the draft. After that the project code is scripted while the designing is completed.

Implementation: the system is implemented and changes are done in accordance with the reviews of the users, stakeholders and on the basis of feedback from the employees of Go Help Me organization.

Systems Requirements

Non-functional requirements

  • There should be 24/7 hours access to the newly developed information system.
  • The system should support to graphical user interface and should be easy to use.
  • The stored information in the system should be protected from any unauthorised access.

Functional requirements

  • There should be secure online transaction and safe credentials information.
  • The accounts can only be accessed by the authorised person of the organization.
  • There should be automatic receipt generation and management of the records related to budget and expenditure.
  • There should be a feedback of thanking message after receiving each and every mail of donation.

System Information Requirement Investigation Techniques

Stakeholders of project

The project stakeholders are the person that are directly or indirectly related to the particular project. The stakeholders are categorised into two parts such as internal and external stakeholders. The internal stakeholders are associated directly with the particular project whereas the external stakeholders are indirectly associated with the particular project. Following is the list of internal and external stakeholders associated with project:

Internal stakeholders

  • Volunteers: The crowd funding campaigns for Go Help Me organization are conducted by the volunteers.
  • Organizational head: All the business operations as well as business processes are handled by the organizational head of Go Help Me organization.
  • Employees: Each and every record of transaction which is done by the patrons are managed by the employees of the organization.
  • Project manager: The development process of the information system is managed as well as controlled by the project manager.
  • Developer: the new project is developed as well as designed by the developers for the Go Help Me organization.

External stakeholders

  • Finance manager: The overall expenditure, budget, and the donations of the Go Help Me organization is managed by the finance manager.
  • Patrons: The funds for the organization are provided by patrons.
  • Deployment engineer: The new information system is deployed as well as the training for the organizational employees are provided by the deployment engineer.

Techniques investigation

As the process of information gathering from the stakeholders of Go Help Me as well as selecting the suitable technique is one of the important and complex tasks. There are number of techniques of investigation that can be used for the purpose of information gathering for Go Help Me organization. Following are the three main techniques of investigation that can be used for gathering data from the stakeholders of the project.

Name of the technique

One-to-one interview


One to one interview is the most common technique for information gathering. In this type of requirement gathering technique, there are very less chances of misunderstanding as well as miscommunications in the project. Hence, it is the reliable one.

Justification for selection

The one to one interview technique is selected for gathering data and information from the stakeholders of the project. The main reason behind this is the project manager as well as the members of the development team can directly exchange their information without any third-party interaction and can also confirm the requirements related to the development of the project. This method is considered as efficient as there are less chances of misunderstanding as well as miscommunications in the project.

Name of the technique

Questionnaire distribution


Questionnaires can be distributed to an organization in order to collect the data. With this technique of data collection, the large amount of data can easily be collected in the short period of time. There is a set of questions present in the questionnaire which is distributed to all the stakeholders of different projects present at different locations. The respondents can provide the answers for satisfying the requirements.

Justification for selection

It is considered as one of easiest method of requirement gathering or data collection. It is helpful in gathering the different perspectives of the stakeholders of project and also takes less time.

Name of the technique

Document analysis


In the document analysis, the documents of the organization, business processes as well as the loopholes of the system are included. The data is collected through the number of documents of a particular organization in order to know their current market strength and growth. These documents can be financial year report, budgets etc.

Justification for selection

With the use of document analysis, it is easy to understand the obstacles that are faced by other organizations throughout the project development. It is also helpful in determining the techniques for mitigating the project risks taken by the organizations for the successful project development.

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