Q1. Outline the core and peripheral services that make up the bundle of services you will offer to the customers of your organisation.
Q2. Provide a description of the proposed servicescape.
NOTE: although this is relevant to Part B, it will provide substance to your overview.
Q3. The service sector is now a key generator of economic prosperity in many countries. However, changes in the context in which businesses operate are having an impact on their ability to provide this economic wealth. Using newspaper articles (print or online) written in the past 12 months:
identify three current issues that would impact on your specific organisation, and strategies that your organisation might implement to minimise these factors.
Ensure you reference these correctly
Q4. Using a range of sources of information, including non-academic and academic articles as supporting evidence:
identify and evaluate four factors that you think will impact on your business in the future.