Walmart Organizational Chart

Walmart organisational structure and chart


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Walmart introduction:

Walmart was founded in the year 1962 by Sam Walton in Rogers, A.R. with the slogan “We save people money so that they can live better”. It is an American international company having its headquarter at Bentonville, Arkansas that have a chain of many departmental stores, grocery stores as well as hypermarkets. The stores also have their own Sam’s Club warehouses. In the year October 2019, more than eleven thousand Walmart stores are operating in approximately 27 countries under different names. The stores have name Walmart at the countries of Canada and America, Asda in the US and as Best price in India. Further, the major products of the company include all king of groceries, pharmacy products, optical centres, cell phone stores as well as fast food products. In addition to it, the organisation is also constructing its gasoline stations at some of its business locations.

This article is about Walmart organizational chart, which helps to gather the useful information regarding the organization and its overall structure. On the basis of prior information about the organizational structure, hierarchy analysis of the organization is also elaborated in the article. The overall organizational structure of Walmart is clearly elaborated in the article in the form of diagram.

Walmart organisational structure and chart:

Presently, Dough McMillian is the President and CEO of the company who takes all the major decisions for the company (THE ORG, 2019). Thus, it has a formal and bureaucratic structure where the CEO takes all the major decisions for the company. Further, the business structure of the company is divided into three major divisions such as Logistics, Real Estate and Store Operations where there are different leaders. In general, there is functional departmentalisation of business areas at different locations. There is clear top to bottom chain of commands among various departments. Further, CEO of the company is at the major position who took many initiatives to enhance customer services through trained employees. The organisation followed management style model under which it has the business strategy of under the principles of Sam Walton where the major executives of the company are responsible for maintaining good relationship with the customers as already discussed there are three major divisions of Walmart and under all these divisions have separate executives (Panmore Institute, 2019). The given figure shows the organisational chart of Walmart that provides that the president and CEO of Walmart Store I.e. Dough McMillon is the key people of company who has the authority to implement policies and taking decisions (Cliffordmichealhampton.weebly, 2019). Further, there are three major divisions namely Walmart U.S. whose president and CEO is John Furner who has the responsibility to maintain all the operations of Walmart stores in the country so that relationships with customers can be maintained. Further, there is president and CEO of Walmart International who is Judith McKenna responsible for maintain all the stores outside the country (THE ORG, 2019). Then comes Kathryn McLay who is President and CEO of third division i.e. Sam’s club which means responsible to maintain the warehouses at different locations for better and timely supply of products to Walmart stores for customer satisfaction. In addition to executives of these three major divisions, there is Marc Lore who is the president as well as CEO of Walmart eCommerce and technology in U.S. Thus, these members of four divisions comes under the direct authority of Dough McMillon and are accountable to him for their tasks.

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Walmart hierarchy analysis:

As the above chart shows that there is hierarchal structure in the organisation where the CEO of Walmart Stores have the power in its hand. Further, this structure is also function based. The hierarchical feature shows that there is there is vertical chain of command or authority in all over the organisational structure. As all the departments have CEO who are top authority and directs the superiors under them who controls the performance of employees. In a simple way, the top management of the company took necessary decisions and applied at lower level with the help of middle managers (Panmore Institute, 2019). Furthermore, the functional characteristic of Walmart represents that the employees are lower level are divided into groups according to the functions performed by them. To illustrate, there are functional departments of human resource managements at various divisions, finance department, IT department and marketing department etc. at different divisions.

Moreover, the main feature of this hierarchical structure is that managers have the major role for effectively operate all the functions. To illustrate, any new policy framed by the top management will pass to different regional managers and then to the store managers. This structure ensures effective control over different functions. However, this type of structure is not flexible and there is length communication procedure that makes the adjustments difficult.

Walmart hierarchy analysis

The given figure shows the organisational hierarchy structure of Walmart at store level which shows that stirs managers are the major members under whom there are general managers and co –managers at the second level. Further, at the third level there are support managers, customer’s services supervisors, cashiers at stores, sales assistance etc. who are the hourly working employees at various stores. This structure is somewhere favourable for the organisation due to its massive size and business diversification in various countries. There are over 2.2 million people worked at different stores of Walmart and hierarchical structure is most suitable and effective structure for it (Dudovskiy, 2019). Thus, in a nutshell under this structure, CEO of Walmart stores is at the top authority under whom there are presidents of other main three divisions as well as other chief executives such as CFO, COO CCO, general counsel etc. (THE ORG, 2019). Then comes the board of directors and the company have ten board members who guides the CEO to rake any decision related to the company.


Dudovskiy, J. (2019). Walmart Leadership and Walmart Organizational Structure - Research-Methodology. Retrieved 31 December 2019, from

Panmore Institute. (2019). Walmart: Organizational Structure & Organizational Culture - Panmore Institute. Retrieved 31 December 2019, from

THE ORG. (2019). Walmart - Org chart | The Org. Retrieved 31 December 2019, from

Cliffordmichealhampton.weebly. (2019). Retrieved 31 December 2019, from