Privacy Policy – AssignmentHelp4Me

At AssignmentHelp4Me, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you interact with our website or use our academic support services.

We are committed to maintaining the confidentiality of your data and ensuring transparency in how we handle it. This policy applies to all users who access our platform, submit an order, register an account, communicate with our team, or visit any page on assignmenthelp4me.com

By using our services, you agree to the practices described in this policy. If you do not agree with any part of this Privacy Policy, we advise you not to use our platform or submit your personal information.

This policy complies with global data protection standards and aims to help you understand:

  • What data we collect
  • Why we collect it
  • How we store and protect it
  • With whom we may share it
  • Your rights and choices as a user

We may update this policy from time to time. Any changes will be posted on this page, with the date of revision clearly noted.

1. Information We Collect

To provide our services effectively and ensure platform security, AssignmentHelp4Me collects various categories of data during your interaction with our website and services.

a. Personal Information

We collect the following personal data when you sign up, place an order, or contact us:

  • Full name
  • Email address
  • Contact number (optional)
  • Country, academic level, and subject area
  • Uploaded documents (assignment briefs, rubrics, lecture notes, references)
b. Service-Related Information
  • Order details (topic, word count, referencing style, deadline)
  • Feedback and revision requests
  • Communication records (chat, email, dashboard messages)
  • Preferences related to subject matter or writing style
c. Technical and Usage Data

Collected automatically through cookies and tracking tools:

  • IP address, device and browser type
  • Operating system, screen resolution
  • Pages visited, session duration, clickstream paths
  • Referring URLs and timestamp of site visits
d. Payment and Transaction Data

We do not store your payment credentials. However, we may collect:

  • Order confirmation status
  • Transaction ID and amount
  • Payment method (via secure third-party processor)

All data is collected with your knowledge and consent. You may choose not to provide certain information, though doing so may impact the quality or feasibility of service delivery.

2. How We Use Your Information

The data we collect is used exclusively for service-related functions and to improve your experience with AssignmentHelp4Me. We only collect information that is necessary, relevant, and proportionate to the purpose for which it is being used.

We use your information to:
  • Process and manage your order: Assign the right academic expert, prepare custom solutions, and share completed work
  • Communicate with you: Provide order updates, respond to inquiries, and handle feedback or revision requests.
  • Ensure service quality: Improve our response time, writing quality, and platform performance.
  • Personalise your experience: Remember your preferences such as writing tone, academic level, or topic area.
  • Maintain records: Securely store assignment history, billing information, and chat logs for support and future orders.
  • Send optional communication: Notify you about promotional offers, academic tips, and new features (opt-out anytime)
What we don’t do:
  • We do not sell, rent, or trade your personal data to third parties.
  • We do not use your data for automated profiling or decision-making.
  • We do not collect sensitive information like religion, race, or health data unless specifically required for an assignment, and only with your consent.

We collect and process personal data under lawful bases such as user consent, contract performance, or legitimate interest (e.g., improving user experience).

3. Cookies and Analytics

To improve your browsing experience and understand how users interact with our website, AssignmentHelp4Me uses cookies, tracking scripts, and third-party analytics tools.

What Are Cookies?

Cookies are small text files stored on your device that help us:

  • Recognise your browser and session preferences.
  • Maintain login and form autofill features.
  • Track page activity, navigation, and user interactions.
  • Identify technical issues and optimise website performance.
Analytics Tools

We use third-party tools (e.g., Google Analytics) to:

  • Monitor site traffic and visitor behaviour
  • Track which pages are viewed, how long users stay, and where they click
  • Evaluate which content or features are most useful

These tools may collect anonymised data such as:

  • IP address (masked/anonymised)
  • Device type and screen resolution
  • Browser and operating system
  • Referrer URLs and session duration
Managing Your Preferences

You can control how cookies are used by:

  • Adjusting your browser settings to block or delete cookies.
  • Using cookie consent banners (if implemented).
  • Opting out of Google Analytics via browser add-ons.
Note

Disabling cookies may limit certain functionalities like login persistence, chat support, or form pre-fill features.

By continuing to use our website without changing your cookie settings, you consent to

4. Information Sharing

AssignmentHelp4Me values your trust and is committed to keeping your data confidential. We do not sell, rent, or disclose your personal information to unaffiliated third parties for marketing or promotional purposes.

However, we may share your information in the following limited and necessary circumstances:

With Internal Staff and Academic Experts
  • Only assigned writers, editors, and support team members working on your order will have access to your files or instructions
  • All team members are bound by strict confidentiality and internal data protection agreements
With Trusted Service Providers

We may share limited information with third parties who help us operate our platform securely and efficiently. These include:

  • Payment processors (for secure transactions).
  • Web hosting providers.
  • Analytics services (e.g., Google Analytics).
  • Customer support platforms (e.g., chat or ticketing systems).

These vendors are contractually obligated to use your data solely for the purpose of supporting our operations and are not permitted to retain, share, or sell it for unrelated use.

Legal Compliance and Enforcement

We may disclose personal information if required by:
  • Law enforcement or regulatory bodies
  • Court orders or legal processes
  • To enforce our Terms and Conditions or protect our rights, property, or users

No Sharing with Academic Institutions or Advertisers

We do not share your academic files, assignment briefs, or completed work with:
  • Educational institutions
  • Government bodies (unless legally required)
  • Any external advertisers, platforms, or forums
5. Data Retention

AssignmentHelp4Me retains your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Completing your academic support service
  • Providing revision support or customer service follow-up
  • Maintaining accurate order history for returning clients
  • Fulfilling legal, regulatory, or contractual obligations
Retention Periods
  • Order-related files (assignments, briefs, submissions): retained for up to 24 months from the order completion date
  • Communication logs (emails, chat history, support tickets): retained for up to 18 months
  • Inactive user accounts: anonymised or deleted after 24 months of inactivity
  • Billing and transactional data: retained for up to 5 years, as required by financial regulations

You may request early deletion of your data by contacting us, and we will comply unless retention is required by law or necessary for dispute resolution.

Exceptions
  • Data may be retained longer in case of unresolved legal claims, ongoing service issues, or fraud prevention.
6. Data Security

At AssignmentHelp4Me, we take the privacy and protection of your personal and academic data seriously. We implement multiple layers of security measures to prevent unauthorised access, misuse, alteration, or loss of data.

Our Security Measures Include:
  • SSL encryption for all data transferred between your browser and our servers.
  • Secure servers with firewall protection and real-time monitoring.
  • Role-based access control, ensuring only authorised staff access sensitive data.
  • Encrypted backups stored on secure infrastructure.
  • Regular audits and vulnerability assessments to identify and address potential risks.
  • Secure authentication protocols to protect user accounts and internal systems.
Incident Response Plan

In the unlikely event of a data breach or unauthorised access:

  • We will take immediate corrective action to limit and resolve the issue.
  • Affected users will be notified within a reasonable timeframe.
  • We will cooperate with applicable legal and regulatory authorities as required.

Despite our efforts, no system is completely immune to cyber threats. By using our services, you acknowledge and accept that some risk is inherent in all online activity.

7. International Data Transfers

AssignmentHelp4Me serves students across multiple countries and regions. In doing so, your personal and academic information may be processed, stored, or transferred outside of your home country.

This may occur when:
  • We engage subject matter experts or support staff in different regions.
  • We use global cloud service providers, analytics platforms, or email infrastructure.
  • You access our services from a different location than your country of registration.
How We Protect Your Data Across Borders:

To ensure your data is protected no matter where it is processed, we follow internationally recognised privacy standards and safeguards, such as:

  • Contractual clauses with service providers to ensure data protection.
  • Restricted access and internal usage controls across all locations.
  • Compliance with applicable data protection laws, including GDPR-like principles for fairness, transparency, and purpose limitation.

By using our website and services, you consent to the transfer of your data to jurisdictions that may have different privacy protections than those in your country. However, we remain fully committed to maintaining confidentiality and integrity across all systems.

8. Your Rights

AssignmentHelp4Me recognises your rights as a data subject and is committed to respecting your control over your personal information. Depending on the privacy laws applicable in your jurisdiction, you may have the following rights:

Your Rights May Include:
  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct any inaccurate or outdated personal information
  • Right to Erasure: Request deletion of your data when it is no longer necessary or if you withdraw consent
  • Right to Restrict Processing: Ask us to limit how we use your data under certain conditions
  • Right to Object: Object to processing for direct marketing or other purposes
  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format
Exercising Your Rights

To exercise any of these rights, please contact us at priyagarg@assignmenthelp4me.com with a clear description of your request. We may ask for identity verification to ensure your data is protected.

We aim to respond to all valid requests within 30 days, unless the request is complex or involves a large volume of data, in which case we will inform you of any delays.

Note

In some cases, we may not be able to comply fully with your request due to legal, academic, or contractual obligations, but we will always provide an explanation.

9. Children’s Privacy

AssignmentHelp4Me is committed to protecting the privacy of young users. Our services are designed for individuals aged 16 years and older, and we do not knowingly collect or process personal information from anyone under the age of 16.

If You Are Under 16:
  • Do not submit any personal information or place an order through the website
  • Parental or guardian consent is required for access, and such consent must be verifiable
If We Discover a Violation:

If we become aware that we have inadvertently collected personal information from a user under 16 without verified parental consent:

  • The data will be promptly deleted from our records
  • We will block the user from further access to our platform
  • Parents or legal guardians may contact us to review or request deletion of the data

We strongly encourage parents and guardians to supervise the online activities of minors and educate them on responsible digital practices.

If We Discover a Violation:

If we become aware that we have inadvertently collected personal information from a user under 16 without verified parental consent:

  • The data will be promptly deleted from our records.
  • We will block the user from further access to our platform.
  • Parents or legal guardians may contact us to review or request deletion of the data.

We strongly encourage parents and guardians to supervise the online activities of minors and educate them on responsible digital practices.

10. Changes to This Policy

AssignmentHelp4Me may revise or update this Privacy Policy from time to time to reflect:

  • Changes in our services or technology.
  • Updates in relevant privacy laws and regulations.
  • Feedback from users or regulatory guidance.
  • Modifications in third-party tools or partnerships.
What Happens When We Update:
  • The “Effective Date” at the top of the policy will be updated.
  • For material changes (e.g., new data usage practices), we will notify you via email or through a prominent banner on our website.
  • Minor updates may be made without direct notification, but you are encouraged to review this page periodically.

Your continued use of our platform after any updates indicates that you accept and agree to the revised terms. If you do not agree with the changes, you may discontinue use and request deletion of your data.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, we’re here to help.

You may contact AssignmentHelp4Me using the details below:

You can reach out for:
  • Clarification on how your data is used
  • Requests to access, correct, or delete your information
  • Questions about cookies, security, or any of your rights under this policy

We are committed to responding to all privacy-related requests in a timely, transparent, and respectful manner.