1. Introduction

At AssignmentHelp4Me, we are committed to delivering high-quality academic support that aligns with your expectations, deadlines, and brief. However, we understand that unforeseen issues or dissatisfaction may occasionally arise. This Refund & Cancellation Policy outlines the conditions under which you may request a full or partial refund, cancel an order, or escalate a service-related concern.

By placing an order with us, you agree to the terms outlined in this policy. This policy is designed to ensure transparency, fairness, and accountability for both parties and applies to all services offered on our website, including but not limited to: assignment writing, dissertation help, coursework assistance, programming projects, and research editing.

2. Definitions

For the purpose of this Refund & Cancellation Policy, the following terms are defined as:

  • “Order” refers to any service request submitted by a client via our website, email, WhatsApp, or live chat, whether paid or pending payment, related to assignment help, coursework, dissertation, programming, or any academic task.
  • “Client” or “User” refers to the individual placing the order and making payment for the academic service, whether on behalf of themselves or another party.
  • “Brief” means the instructions, files, rubrics, and assignment details submitted by the client at the time of order placement or via follow-up communication before work begins.
  • “Delivery” means the first version or final version of the assignment submitted to the client by email, WhatsApp, dashboard, or any designated channel.
  • “Service Failure” refers to a situation where we are unable to deliver the assignment at all, or where the content delivered clearly fails to match the originally agreed brief, academic level, or deadline, without reasonable justification or communication from our side.
  • “Revision” means any changes, updates, or corrections requested by the client after delivery, within the original scope of work, and not amounting to a new brief.
  • “Refund” means a monetary reimbursement issued to the client, either partially or in full, based on the conditions outlined in this policy.
3. Full Refund Conditions You are eligible for a 100% refund under the following circumstances:
  • Non-Delivery of Service: If we fail to deliver your assignment or any part of the agreed service within the confirmed deadline, without any valid reason or without prior communication, you are entitled to a full refund. This includes cases where no draft or partial work was provided before the due date.
  • Inability to Fulfill the Order: If, after payment, we determine that we are unable to complete your assignment due to lack of expertise, technical feasibility, or resource availability, we will notify you and initiate a full refund without requiring any request from your side.
  • Duplicate Payment: If you accidentally make multiple payments for the same order, we will refund the duplicate amount in full once verified through our records and payment gateway.
  • Cancellation Before Work Begins: If you cancel your order before an expert has been assigned or before work has officially started, a full refund will be processed upon request. Confirmation of work initiation will be determined by timestamped internal records and communications.
4. Partial Refund Conditions

In certain cases where work has already commenced or partial delivery has been made, you may be eligible for a partial refund. The refund amount will be calculated fairly, based on the level of completion and time already invested.

  • Order Cancellation After Work Has Started: If you request cancellation after an expert has begun working on your assignment, we reserve the right to deduct a reasonable percentage (typically 30%–60%) from the refund based on the work completed at the time of cancellation. Supporting proof of work progress will be shared upon request.
  • Quality Dispute (Before Submission): If the work delivered does not meet the requirements of your original brief or academic level, despite revisions, and we are unable to rectify it to your satisfaction, a partial refund may be offered. This will be assessed by our internal quality team based on documented communication, rubric mismatch, or unjustified deviation from the brief.
  • Late Submission with Partial Work: If we deliver after the agreed deadline but still provide usable or reference-ready work that holds academic value, a partial refund may be considered depending on the impact of the delay. The final amount will reflect the extent of the delay and your ability to use the material
  • Voluntary Change in Requirement: If you change your brief or academic requirements midway through the assignment, and we have already completed work based on the original instructions, a partial refund may be offered upon cancellation, but the portion completed will be non-refundable.
5. Non-Refundable Scenarios Refunds will not be issued under the following circumstances, unless otherwise determined at the sole discretion of AssignmentHelp4Me management:
  • Change in Mind After Delivery: If you decide not to use the delivered assignment or change your mind after receiving the final work, even if it meets the original brief, no refund will be granted.
  • Missed Revision Window: If you fail to request revisions or raise concerns within 7 days of delivery, we assume the work was accepted. Refund claims made beyond this period will not be entertained.
  • Feedback Not Shared Promptly If your inability to provide timely feedback, supporting files, or instructions causes a delay or quality issue, we are not liable, and refunds will not be issued.
  • Grade-Based Disputes: We do not guarantee grades or results. Since grading is subject to the academic discretion of your institution, a low grade does not entitle you to a refund, especially if the work met your submitted brief.
  • Plagiarism Claims Without Proof: If you claim plagiarism but cannot provide a valid, third-party plagiarism report showing significant similarity with the delivered work, your claim will not be considered.
  • Submitting Work Without Review: If you submit our work to your university without reviewing it, making necessary edits, or verifying its alignment with your guidelines, you do so at your own risk. No refund will be provided for issues that could have been resolved through revision.
5. Revision & Resubmission Policy

AssignmentHelp4Me is committed to delivering work that aligns with your academic brief, marking rubric, and expectations. To ensure satisfaction, we offer free revisions within a reasonable timeframe under the following terms:

  • Free Revisions Within Scope: You are entitled to unlimited free revisions within 10 calendar days from the delivery date, provided the requested changes are consistent with the original instructions. Revisions requested due to new requirements, changed briefs, or post-delivery edits outside the original scope will be treated as a paid upgrade.
  • Revision Turnaround Time: Most revisions are completed within 24 to 48 hours, depending on complexity. Urgent revisions (under 12 hours) may be accommodated based on writer availability and fairness of the request.
  • Supervisor Feedback-Based Edits: If your professor or supervisor provides specific feedback, we’re happy to revise accordingly, so long as the feedback relates to the original brief. Please submit this feedback within 10 days of delivery for complimentary revision eligibility.
  • Extended Revisions for Ongoing Projects: For long-term projects like dissertations, theses, or coursework portfolios, we may offer extended revision periods. These will be specified at the time of order based on the delivery schedule and scope.
  • Resubmission After Edits: If you're required to resubmit an assignment to your university and can provide formal feedback or updated instructions, we will revise the work to meet the new standard. However, if resubmission involves a completely new scope or academic requirement, a partial rewrite fee may apply.
6. Refund Request Process & Timeline

We aim to make the refund process clear, fair, and transparent. If you believe you’re eligible for a refund, please follow the steps below:

1. How to Request a Refund

All refund requests must be submitted in writing via email, WhatsApp, or live chat. Please include the following details:

  • Your full name and order number
  • Reason for the refund request
  • Any supporting evidence (e.g., feedback, rubric, delivery file, plagiarism report, etc.)
2. Review Timeline:

Once your request is received, our quality team will evaluate it in accordance with this policy. You will receive a response within 3 business days. In complex cases, we may request clarification or additional documentation to assess your claim fairly.s

3. Resolution and Refund Processing:

If your refund is approved, the payment will be processed via your original method (UPI, credit/debit card, PayPal, etc.) within 7 business days. Processing times may vary depending on your bank or payment provider.

4. Communication & Escalation:

We believe in resolving all disputes respectfully and professionally. If you're not satisfied with the initial outcome, you may escalate your case to a senior account manager. Our final decision will be based on communication history, the original brief, and our ability to meet the agreed terms

7. Policy Modifications & Final Terms

AssignmentHelp4Me reserves the right to amend, update, or revise this Refund & Cancellation Policy at any time, without prior notice, to reflect changes in our services, industry standards, or legal obligations. Any modifications will be posted directly on this page with an updated “Effective Date.”

Refund claims will be governed by the policy version in effect at the time of your order. Clients are encouraged to review the policy periodically to stay informed of their rights and responsibilities.

By placing an order with AssignmentHelp4Me, you acknowledge that you have read, understood, and agreed to the terms set forth in this policy. In case of disputes, the decision of AssignmentHelp4Me shall be considered final and binding, subject to applicable consumer protection laws in your jurisdiction.